Meet The Team

Our dedicated team at Your Care Approved consists of skilled and compassionate professionals who are committed to providing the highest quality service to our clients. Each member of our team brings a wealth of experience to ensure the financial well-being and success of those we serve. At YOUR CARE APPROVED, our team is more than just claims advocates—we are trusted partners, fierce advocates, and guides for families navigating the complex world of long-term care insurance.

Each member combines years of hands-on experience with a deep understanding of LTC policies, insurance processes, and medical documentation, giving our clients an unmatched advantage in securing the benefits they’ve earned. What truly sets our team apart is our unwavering commitment to compassion, attention to detail, and relentless advocacy—we don’t just handle claims, we fight for your family’s peace of mind and financial security every step of the way.

Dedicated Professionals

Founder & Certified Long-Term Care Claims Professional

Tracy Johnson, RN, CCM, CDP, LTCCP

Tracy Johnson is a Registered Nurse and Certified Case Manager with over 25 years of experience guiding older adults and families through the aging and long-term care journey. As the founder of Your Care Approved, Tracy’s mission is to help clients access the long-term care insurance benefits they’ve earned—while reducing the frustration and complexity of the claims process. Her background in care management and nursing brings deep clinical understanding, compassion, and advocacy to every case.

Administrative Coordinator

Darlene Carr

Darlene Carr brings warmth, organization, and exceptional administrative expertise to the Your Care Approved team. With years of experience supporting clients and staff in the care management field, Darlene ensures that every detail of our operations runs smoothly. Her professionalism and compassionate approach make her an invaluable resource for both clients and team members. Darlene’s commitment to excellence helps uphold our mission of providing seamless, reliable support for families navigating the long-term care insurance claims process.

Long Term Care Expert

Barbara Farrell, MBA, BSN, RN, CCM

Barbara Farrell is a Registered Nurse and Certified Case Manager. She is an expert resource and a professional dedicated to supporting families as they navigate insurance benefit eligibility, documentation, and ongoing claim management. With a strong background in senior care and client advocacy, Barbara helps ensure claims are handled efficiently and with personal attention. Her calm, thorough approach offers clients reassurance and clarity through what can often be an overwhelming process.

Certified Senior Advisor, Long-Term Care Claims Professional

Kim Linder, CSA, CDP, LTCCP

Kim Linder is a Certified Senior Advisor (CSA), Certified Dementia Practitioner (CDP), and member of the Aging Life Care Association. Her holistic philosophy embraces both clients and their families—recognizing that every aging journey is unique. Kim’s expertise in long-term care insurance claims advocacy ensures families receive the benefits they deserve, while her deep understanding of dementia and aging care supports clients with compassion and integrity.